Managed File Transfer

Support
Accelerate Your ROI
Services and Support from Momentum Systems

Momentum Systems' suite of services is focused on one goal: helping you realize the greatest return on your investment in the shortest amount of time. So tap into the potential--and make the most of your communications environment. 
Installation Services and On-site Testing
To assist you in planning and preparing for your new software, we will send you a pre-installation guide that includes critical steps you will need to take prior to installation. This might include Windows server setup, a site readiness evaluation or a discussion of network requirements. 

Once onsite, our Installation Engineer will install and configure Momentum Systems' software, communications boards and modems. The engineer will then test all communications connections, connectivity to your LAN/WAN, and connectivity with a select number of your customers. 
Training
Momentum Systems' hands-on training provides your systems administrator with the skills needed to operate, maintain and administer your file communications network. 

During this five-day workshop, students are challenged by real-world communication scenarios that teach them to identify efficient and effective means for transmitting files. Class sizes are kept small to foster open dialog, sharing of ideas and experiences, and individual attention. 

Training workshops can be conducted at our Moorestown, New Jersey facility or optionally at your location. 
QuickStart Consulting Package
This five-day, on-site program is designed to help get you up and running with your new software once installation and training have been completed. 
Support
For simple technical issues, one call to our help desk gets you a quick, timely response to your question or problem. For more complex issues, our help desk can view or control your desktop via WEBEX. This makes troubleshooting more effective, saving you valuable time and money. 

Two levels of support are offered: 

  • Standard support - 8:30 a.m. - 5: 00 p.m. (Eastern Standard Time) 
  • Extended emergency support - 24/7 coverage 
Consulting Services
Put our years of file communications experience to work for you. Our consulting services include pre-purchase network planning and analysis, legacy-to-IP migration, migration and testing with your existing partners and clients, network project assistance, and much more. 
Copyright 2012: Momentum Systems | Data Communications Software | All rights reserved. 800-279-1384