I wanted to express my thanks and commend Rich Myslinski's professionalism and flexibility. Wright Express's technical division prides itself on technology success. That success is based on best practices, the key to making technology work. While Rich's agenda was directed more toward a quick-start follow-up training for the folks that will manage our Momentum installation, he was very flexible and supportive of my agenda which focused on the understanding and outlining best practices of Wright Express and Momentum.

We successfully accomplised a mutual technical understanding and developed the best practices framework that fit Wright Express's technical operations and Momentum's supported operaton. While we continue to work on the implementation, we do so with the understanding and confidence that success will be achieved every step along the way.

Again, thanks to Rich for tailoring the week's tasks and adgenda so that our company objectives were met.

Bill Cox
Manager, Technical Operations
Wright Express

Just wanted to drop you a line in regards to Dave Reinhard and Jim Wakemen.......

I can not tell you how much help the both of them have been over the years with issues that I have had with Momentum. QVC has a different way of doing things and they are not always the easiest way however both Jim and Dave have always given me great support in trying to get any issues resolved.....

It is a pleasure dealing with them and I am always confident that when I have a problem either Dave or Jim will get us through it.....they are to be commended fro what I think is going "above and beyond" the call of duty!!!!!!

Joe McCann
QVC

Dennis I just wanted to let you know what great support I get from Chuck Davis.

No matter what the issue is big or small he always takes the time to help me and never makes me feel like I am imposing on him.

I had an instance recently that I was trying to get a profile to work properly. I had exhausted my expertise.

So I called him. He dialed into our system and helped me through the issue and also gave me a couple of extra tips.

So I just wanted to let you know that I appriciate his help.

Thank you.

Sheryl Teague
Technical Applications System Specialist
Technical Operations
CSG Services

I thought that Rich did an excellent job at persenting the course material — Erin Selby / Arvest

The instructor did everything perfect. His speaking skills were excelent. He showed no frustration when I had difficulty understanding. His personality with the class was great. — Anonymous / USDA

Jim was an excelent teacher, all questions were ansered so we could understand. — Joe McCann / QVC, Inc.

I think everything was well prepared + well thought out. I especially like that Rich is open to suggestions and improvement — Excelent Job!! — Michelle (Shelly) Rispens / Cardpro

Very informative class - The instructor was very well versed in all aspects of the training. — Gary Kawabana / Bisys, Inc.

Jim was a great instructor. Everything went according to schedule/plan. I wouldn't request to improve anything. — Anonymous / HMS holdings Corp.

We have been very pleased with the Momentum product set and it has satisfied our various requirements. With Momentum the learning curve and ease of use has been an advantage. We have been able to streamline many of our processes and utilize Momentum to manage out-bound and in-bound encrypted files to various destinations. In addition, the availability of on-site support is very convenient when we recently upgraded our servers the end of last year. We rarely require the need to contact Momentum support service, but we are pleased with the quick responses to our various inquiries

Lisa M. O’Rourke
Amica Mutual Insurance Company